A wellness platform that brings nutrition, activity, and pharmacy tools together in one seamless experience.
Hello
Hello
Hello
I'm Ami!
I'm Ami!
I'm Ami!
A Content Designer based in Charlotte, North Carolina. Currently working at Lowe's.
A Content Designer based in Charlotte, North Carolina. Currently working at Lowe's.
A Content Designer based in Charlotte, North Carolina. Currently working at Lowe's.
Skills
Skills
Skills
Areas of Expertise
Information Architecture & Labeling
Turning complex products into intuitive experiences through clear naming, navigation, and mental-model alignment.
Information Architecture & Labeling
Turning complex products into intuitive experiences through clear naming, navigation, and mental-model alignment.
Information Architecture & Labeling
Turning complex products into intuitive experiences through clear naming, navigation, and mental-model alignment.
Accessibility & Inclusive Design
Building accessibility into content from the start—WCAG-aligned, plain-language, and tested with real users.
Accessibility & Inclusive Design
Building accessibility into content from the start—WCAG-aligned, plain-language, and tested with real users.
Accessibility & Inclusive Design
Building accessibility into content from the start—WCAG-aligned, plain-language, and tested with real users.
Conversational & AI Content Design
Defining response structure, guardrails, tone, and trust patterns for AI-powered experiences—both customer-facing and internal.
Conversational & AI Content Design
Defining response structure, guardrails, tone, and trust patterns for AI-powered experiences—both customer-facing and internal.
Conversational & AI Content Design
Defining response structure, guardrails, tone, and trust patterns for AI-powered experiences—both customer-facing and internal.
Content Strategy & Systems
Designing scalable content frameworks, playbooks, and patterns that help teams move faster without sacrificing quality or consistency.
Content Strategy & Systems
Designing scalable content frameworks, playbooks, and patterns that help teams move faster without sacrificing quality or consistency.
Content Strategy & Systems
Designing scalable content frameworks, playbooks, and patterns that help teams move faster without sacrificing quality or consistency.
My Work
My Work
My Work
Featured Projects
A wellness platform that brings nutrition, activity, and pharmacy tools together in one seamless experience.
A wellness platform that brings nutrition, activity, and pharmacy tools together in one seamless experience.
A personalized hub that helps travelers plan an Ireland adventure that feels tailor-made for them.
A personalized hub that helps travelers plan an Ireland adventure that feels tailor-made for them.
A personalized hub that helps travelers plan an Ireland adventure that feels tailor-made for them.
Lowe’s first Content Playbook—an evolving system that standardizes voice, tone, and accessibility across platforms.
Lowe’s first Content Playbook—an evolving system that standardizes voice, tone, and accessibility across platforms.
Lowe’s first Content Playbook—an evolving system that standardizes voice, tone, and accessibility across platforms.
A content-led AI system that helps associates deliver fast, accurate answers to in-store customers.
A content-led AI system that helps associates deliver fast, accurate answers to in-store customers.
A content-led AI system that helps associates deliver fast, accurate answers to in-store customers.